Strategic Content Coordination Assistant

Addis Ababa, Ethiopia
Embassy of The United States of America

Job Vacancy at Embassy of United States of America

Position: Strategic Content Coordination Assistant

Place of Work: Addis Ababa, Ethiopia

Salary: USD $12,133

Overview

Hiring Path: Open to the public

Who May Apply/Clarification From the Agency:

For USEFM – FP is 06. Actual FP salary determined by Washington D.C.

All Interested Applicants/All Sources

Security Clearance Required: Public Trust – Background Investigation

Appointment Type: Permanent

Appointment Type Details: Indefinite subject to successful completion of probationary period.

Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Job Summary:

The U.S. Mission in Addis Ababa/Ethiopia is seeking eligible and qualified applicants for the position of Strategic Content Coordination Assistant.

The work schedule for this position is: Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No

Relocation Expenses Reimbursed: No

Travel Required: 25% or less

Must be available to travel throughout Ethiopia to develop professional contacts and create content (photo/video of ambassador’s travel, PD programs, etc.)

 

Duties

The Strategic Content Coordination Assistant works under the direct supervision of the Strategic Content Coordination Specialist (SCCS) and has no supervisory responsibilities. He/she is responsible for: building and maintaining Mission flagship digital properties (social media, website content); developing a year-long editorial calendar designed to promote Mission priorities with online communities; researching and analyzing evolving markets for Mission digital properties; customizing content and online engagement to promote Mission objectives; organizing and hosting online conversations; designing and developing innovative engagement opportunities and tools; and providing guidance to Public Affairs senior staff and other Mission personnel who engage with online communities on standards, regulations, and policies for the use of digital properties.

Qualifications and Evaluations

Requirements:

EXPERIENCE: A minimum of three years of progressively responsible experience in a multilingual, multicultural or multinational organization is required. Market research and audience analysis, and design and execution of online campaigns must have been significant components of the job. Must have experience managing digital properties, including direct online interaction with the public, and content creation in multimedia and traditional formats.

 

Education Requirements:

EDUCATION: A bachelor’s degree in communications, business, marketing, or related major.

 

Evaluations:

 

LANGUAGE: Level 4 (Fluent) Speaking/Reading/Writing English is required. Level 4 (Fluent) Speaking/Reading/Writing Amharic is required. (These may be tested)

 

Skills and abilities:

 

Analytic skills: Must have strong analytic skills to identify target audiences, understand their sensitivities, and identify the best strategic content, format, and delivery means to influence them in support of U.S. policy objectives. 

 

Communication/Interpersonal Skills: Must have strong interpersonal skills to maintain Mission-wide collaboration/coordination on the use of digital tools and platforms to strengthen Mission diplomacy in the public sphere. Must be able to contribute to SCC discussions of priority engagement, strategic content, and appropriate dissemination, to reach consensus, and to recommend optimal courses of action to PAO. Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to engage the full range of Ethiopian priority audience groups through online engagement and Mission flagship digital properties. Must have excellent written and oral communication skills, including the ability to develop, write, and edit materials for digital dissemination in both English and Amharic. Must be able to interpret between English and Amharic. 

 

Management Skills: Strong organizational skills are required to: manage multiple engagement platforms at the same time, and actively engage with the public simultaneously on those platforms; incorporate strategic content from all Mission offices and agencies; and identify and resolve, or seek assistance in resolving, problems associated with online content and engagement. Must be able to contribute to the development and updating of procedures and guidelines in response to changing communication technologies, and changes in public opinion, formats, and internal Mission preferences for sharing strategic content. 

 

Technical skills: Detailed knowledge of and ability to build out and manage Mission flagship digital properties, including social media and mobile platforms, and develop digital tools such as games and contests. Must be able to create and use photo and video sharing sites, podcasts, videos and other digital products. Must be fully adept at using audience analysis and analytic tools (i.e., Hootsuite, Google, and others). Good keyboarding, data entry skills, and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required. Must have good numerical skills to be able to use and develop statistical analyses of audience segments and report the impact of Mission digital outreach. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design, and PD-specific software, databases, and reporting tools is required. Full understanding of PD-specific funding authorities and their planning and reporting tools is required.

 

(These may be tested)

 

Note: A written exam may be administered before the interview.

 

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

 

Job Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

 

In your application, please indicate how your previous experience fulfills these requirements. If you have previously applied for this job and were not contacted, please feel free to resubmit carefully considering the job requirements and illustrating how you meet them.

 

Benefits and Other Info

 

Benefits:

 

Agency Benefits:

 

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Addis Ababa/Ethiopia may receive a compensation package that may include health, separation, and other benefits.

 

For EFMs, benefits should be discussed with the Human Resources Office.

 

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

 

Other Information:

 

For the current COVID-19 Requirements please visit the following link.

 

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

 

HIRING PREFERENCE ORDER:

 

AEFM / USEFM who is a preference-eligible U.S. Veteran*

 

AEFM / USEFM

 

FS on LWOP and CS with reemployment rights **

 

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on the letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given. 

 

How to apply

In order to qualify based on education, you MUST submit the requested educational requirement by the closing date of this announcement. If you fail to provide the requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

 

Residency and/or Work Permit (if applicable)

Passport copy (if applicable)

University Degrees (Required)

Work Experience (Required)

Driving License (if applicable)

Certificate or License (if applicable)

DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email or phone. 

 

SF-50 (if applicable)

 

Any documentation that supports or addresses the requirements listed (e.g. work experience documents, transcripts, certificates, etc.)

To see job details and apply click: Apply Now

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