Customer Services Associate at Ethiopian Airlines

Addis Ababa, Ethiopia
Ethiopian Airlines

Ethiopian Airlines Group would like to announce a new vacant position in the capacity of CUSTOMER SERVICES ASSOCIATE. 

ABOUT THE JOB

POSITION: CUSTOMER SERVICES ASSOCIATE

EMPLOYMENT TYPE: PART-TIME

SUMMARY OF KEY FUNCTIONS

Handles passenger inquiries through telephone, email and social media and provides correct and up-to-date flight information for Ethiopian and other carriers in a timely & appropriate manner. 

QUALIFICATION REQUIREMENTS

  • Successful completion of SOM training in EAA (Airport Passenger Handling, Ticketing and GCC)
  • Had work experience in ET as Part-time Agent
  • The applicant shall have a regular job in another institution or shall be a full-time student 

NB: Age limit: 18-35 years old inclusive for External applicants.

LANGUAGE 

  • Knowledge of ET working language English is mandatory and other foreign languages are desirable

 

How to apply

Interested applicants must bring/attach all original and copies of their supporting documents, including 8th Grade/Ministry Card, Birth Certificate and one passport size picture when they come for registration on the appropriate dates stated below.

REGISTRATION DATE & PLACE

From August 1, 2022 – August 5, 2022 at Ethiopian Airlines Head Quarter, Ethiopian Airport Enterprise Building (Recruitment Office)

NB: If anyone found to apply or join Ethiopian with false information will lead to subsequent termination from the process or employment upon discovery of the fact.

To see job details and apply click: Apply Now

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