Communication Management Officer

Addis Ababa, Ethiopia
International Organization for Migration (IOM) – Ethiopia

Communication Management Officer Job at IOM

Application Deadline: August, 10/2022 



Adopted in 2015 by African Union (AU) Member States, the AU/ International Labour Organization (ILO)/IOM/ United Nations Economic Commission for Africa (UNECA) Joint Programme on Labour Migration Governance for Development and Integration in Africa (JLMP) is a long-term joint undertaking among the four organizations in coordination with other relevant partners operating in Africa, including development cooperation actors, private sector organizations, social partners, and civil society representatives. Its objective is to contribute to strengthening effective governance, and regulation of labour migration and mobility, for enhanced sustainable development, for inclusive economic growth and regional integration of the African Continent. It is the programme dedicated to the implementation of the 5th Key Priority Area of the Declaration and Plan of Action on Employment, Poverty Eradication and Inclusive Development which was adopted by the Assembly of Heads of States and Governments (AU/Assembly/AU/20(XXIV)/Annex 3, January 2015) in Addis Ababa, Ethiopia as well as labour mobility components of the Migration Policy Framework (MPFA) and Plan of Action for Africa (2018-2030).


The JLMP objective is implemented through several interlinked projects, led by the AU, notably: the JLMP Priority (2018-2022), the JLMP Action (2021-2024) and the JLMP Lead (2022 – 2025) projects. In 2019, the JLMP Priority project facilitated the development of the JLMPCommunication Strategy to: (i) influence the attitudes and behavior of key actors to achieve thefull benefits of labour migration on development and integration, by the utilization of proven communication techniques and tools, (ii) enhance engagement of key stakeholders in ensuring that the required actions are taken to achieve the objectives of the JLMP at all levels of implementation, (iii) build and foster a positive image of the Africa Union as playing a key role in addressing issues pertinent to labour migration affecting Member States, (iv) create and manage mechanisms to disseminate information in a timely manner using the most appropriate channels, (v) establish effective channels for the distribution of public information to key stakeholders to advocate for political will at community, national, regional and continental levels,(vi) engage civil society, media and other stakeholders to improve awareness on labour migration issues, and (vii) provide a crisis communications plan to respond effectively to any kind of emergency.


In 2020, the AU, in collaboration with JLMP Implementing Partners (ILO and IOM), adopted the JLMP Strategic Framework and Monitoring and Evaluation Plan for the JLMP (2020-2030). The


JLMP Strategic Framework provides a 10-year-strategic vision while consolidating results of the implementation of the first five-year’ period of the JLMP. It highlighted the critical need to have a specialized expert for communication and knowledge management to increase regular and effective communication and feedback on the JLMP at political and technical levels and promote greater buy-in and ownership of JLMP results and overall labour migration-related developments relevant to Africa. Strategic Objective Four of the JLMP Strategic Framework is dedicated to support the establishment of robust communication and knowledge management mechanisms to engage stakeholders on labour migration issues at national, regional, and continental levels, as well as within the AU and its organs and departments.


Under the overall guidance of the Director of IOM Special Liaison Office Addis Abba and the direct supervision of the Programme Coordinator (JLMP) based at the African Union Commission (AUC) and in close collaboration with the AU Information and Communication Directorate, the JLMP Programme Support Unit and JLMP Implementing Partners. The Communication and Knowledge Management Officer (AUC-JLMP) will be responsible for facilitating and encouraging visibility, sharing knowledge and disseminating information about collaboration and coordination, progress, challenges, opportunities, lessons learnt, and results of JLMP.


Core Functions / Responsibilities:


1. In close collaboration with the JLMP Coordinator, coordinate the review, updating and implementation of the JLMP communication and knowledge management strategy with JLMP Partners.


2. Work proactively with JLMP Partners and beneficiaries to help identify opportunities for promoting visibility and sharing knowledge and disseminating information about collaboration and coordination, progress, challenges, lessons learnt, and results of JLMP.


3. Collaborate closely with the AU Information and Communication Directorate and JLMP partners communication teams in maintaining the JLMP website, which will host Programme information and content, and assist in creating and posting content on relevant AU social media platforms like Facebook, Twitter, Instagram, LinkedIn, and others.


4. Keep up to date with labour migration and implementing partners’ policies, principles, activities and strategies, and other relevant developments which may impact JLMP.


5. Research and draft communication materials such as press releases, blog posts, factsheets, info sheets, newsletters, podcasts, and other audiovisual feature materials, including photos, video and audio among others, for publication in key specialist and general-interest media, and migration platforms and networks within and outside the continent.


6. Monitor print and digital media platforms and provide periodic updates on relevant labour migration issues to JLMP Partners and beneficiaries.


7. Support the JLMP team and partners by coordinating and contributing to the development of quality visibility and promotional materials (e.g. banners and event factsheets, branded t-shirts, calendars, posters, and audio and video knowledge management products) to be used during events.


8. Identify and produce success stories for publications and substantive articles contributing to debates on labour migration issues.


9. Using available technology, set up and maintain a system to curate and retrieve information and knowledge on labour migration, intra and inter collaboration and process alignment.


10. Lay out JLMP reports and publications that correctly reflect Programme and partner branding and supervise outside vendors where such services might be outsourced.


11. Maintain a network of media specialists in AUC, Regional Economic Communities (RECs), Member States, and like-minded partners working on labour migration governance to highlight the positive contribution of migrants to development and assist in promoting fact-based reporting of migration issues.


12. Organize media engagements, including press conferences and communication events, and coordinate media coverage for major events in close collaboration with the AU Information and Communication Directorate and JLMP Partners.


13. Provide logistical and administrative support to the organization of events and undertake field duty travel as needed as part of the JLMP Programme Support Unit.


14. Perform such other duties as may be assigned.


Required Qualifications and Experience:




 Master’s degree in Journalism, Mass Media Communications, Public Information, or a related field from an accredited academic institution with two years of relevant professional experience; or

University degree in the above fields with four years of relevant professional experience.



Experience in working with the AU, RECs, Member States, IOM, ECA, ILO, non-state actors and development partners in the fields of migration, labour migration, employment, and social protection;

Experience crafting social media campaigns and effective digital strategies.



Knowledge of migration, labour migration and regional integration policies and trends in Africa;

Excellent writing skills, with the ability to write coherently and concisely, attention to detail and ability to translate complex/technical policy text into easily accessible content to non-specialist audiences (finalists will be asked to complete a writing and/or editing exercise);

Proven ability to be part of a fast-moving, culturally dynamic environment and work effectively under pressure and within tight deadlines on multiple projects;

Flexible and able to work both independently and collegially in a team environment;

Proficiency with Microsoft Office and Adobe CS/CC Suite (InDesign, Illustrator, and Premier Pro in particular).

Experience dealing with print, digital and broadcast journalists, bookers, and producers;

Knowledge of graphic design, web, social media, and video production;

Proficiency with multimedia editing software;

Demonstrated organizational and interpersonal skills;

Substantive editing and copy-editing skills;

Strategic and creative mindset with meticulous attention to detail.



IOM’s official languages are English, French, and Spanish.


External applicants for all positions in the Professional category are required to be proficient in


English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).


For all applicants, fluency in English is required (oral and written). Working knowledge of French and/or Spanish and other AU languages (Arabic, Portuguese) is an advantage.


The proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Required Competencies:


Values – all IOM staff members must abide by and demonstrate these three values:


• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.


• Integrity and transparency maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.


• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.


Core Competencies – behavioural indicators level 2


• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.


• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.


• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.


• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.


• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


Managerial Competencies – behavioural indicators level 2


• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.


• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.


• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.


IOM’s competency framework can be found at this link.


Competencies will be assessed during a competency-based interview.




Internationally recruited professional staff are required to be mobile.


Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.


This selection process may be used to staff similar positions in various duty stations.


Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.


The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.


The appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.


Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.


How to apply

Interested candidates are invited to submit their applications via PRISM using the below apply button, IOM e-Recruitment system, by 10 August 2022 at the latest, referring to this advertisement.


IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their applications.


Only shortlisted candidates will be contacted


No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fees). IOM does not request any information related to bank accounts.

To see job details and apply click: Apply Now

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