ECA’s mission is to deliver ideas and actions for an empowered and transformed Africa; informed by the 2030 Agenda and Agenda 2063.
The mission will be guided by ECA’s five strategic directions which are: Advancing ECA’s position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent’s problems and take local solutions to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and transboundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa’s position at the global level and developing regional responses as a contribution to global governance issues.
This position is in the Organization Development Unit (ODU), Human Resources Management Section (HRMS), Division of Administration (DOA), United Nations Economic Commission for Africa (ECA). The Senior Staff Development Assistant works under the direct supervision of Chief of the Organization Development Unit and under the overall guidance of the Chief Human Resource Management Section.
Within delegated authority, the Senior Staff Development Assistant will be responsible for the following duties:
Language and Special Communication Skills Training
• Provide lead support in the management and coordination of language and special communication skills training programmes curriculum and content development, delivery and review;
• Provide support in the administration of the training programmes including regular resource planning, monitoring and reporting functions;
• Provide day to day operational support in budgeting, programming and reporting in relation to learning and development programmes;
• Develop, implement and manage testing and evaluation procedures for established; and
• Assess, review and implement impact assessment of the Language programmes to review its effectiveness and ensure and promote multilingualism promotion.
Learning and Development Training Programmes /Projects
• Coordinate the planning, development and implementation of staff learning and development programmes;
• Provide support to programming and reporting;
• Supervise teachers/trainers and administer training programmes including the evaluation of instructor performance and the effectiveness of training programs;
• Support in the analysis of training needs to develop new training programs and improve existing ones;
• Provide technical assistance in the process of training needs assessment, data collection and analysis; and
• Conduct and administer surveys – identify training needs based on a defined criterion.
Performance Management & Development (PM&D) and Career Support/Staff Well being
• Assist with providing desktop support and technical back up services to staff on the UN Staff performance management and development policy, system and platform;
• Co-ordinate activities of the Staff Career Support Centre and development programmes: manage and account for resources at the Centre; provide up to date information on services and resources available; provide support to staff with access and use of resources; and organize and (where appropriate) run workshops for staff and dependants of staff;
• Provide advisory services to clients about their queries pertaining to various procedural aspects of the performance management and development process including on matters related to rebuttals and Performance Improvement Plans;
• Undertake effective utilisation of the “Career Resources Centre”, through proper branding, communication and outreach to staff members and other clients;
• Provide technical support and assistance to staff members who are interested in mobility projects and create awareness among staff members on mobility initiatives.
Training Administration and Logistics Support
• Assists in planning, organizing, developing and administering the YPP Examinations, G to P Examinations, Language Professionals’ Examinations (LPE) and other programmes and tests related to recruitment of professional, general service and other categories of staff;
• Compile and make available to staff, training manuals, multimedia visual aids, and other educational materials on language and communication skills training programmes and staff career support and development matters as appropriate;
• Extracts, customizes, and analyzes reports from Umoja, HR Insight and Inspira in relation to trainings, budget allocations and expenditures, performance management compliances, etc. to help the Chief of Organizational Development Unit make decisions;
• Develop and maintain periodic learning and development e-calendar and share it with staff at large;
• Manage and co-ordinate activities on the Learning and development calendar of the organisation;
• Provide support towards the organization, administration, and evaluation of the new ERP system (Umoja) training programmes including desk, IT and access support to users and trainers;
• Assists in providing documentation and background materials relating to classification appeals;
• Supervises the maintenance of automated databases and the centralized reference and filing systems;
• Serve as the Secretariat of the various committees and ensure proper follow up of related actions;
• Undertakes research on a range of HR related issues and prepares notes/reports;
• Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval, a variety of correspondence and other communications; performs budget preparation input monitoring and implementation; sets up and maintains files/records (electronic and paper); schedules appointments/meetings, monitors deadlines, etc.;
• Identify potential local resource persons/vendors to facilitate training programmes to be included in the facilitator/trainer roster;
• Draft terms of reference, MOUs and other official correspondences, as appropriate;
• Liaise with internal and external entities;
• Trains and provides supervision to new and lower-level staff in the unit;
• Performs other duties as required.
PROFESSIONALSIM: Advanced computer skills (Microsoft Office, Lotus Notes, databases, etc.) as well as in-depth knowledge of UMOJA are required. Familiarity with HR Rules and Regulations is required. Knowledge of social media and outreach is desirable. Shows pride in work and in achievements; demonstrates professional competence and mastery of the subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from the clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timelines for the delivery of products or services to clients.
High school diploma or equivalent is required.
Ten years of progressively responsible experience in human resources management, administrative services or related area is required.
Experience in multi-stakeholder program management is desirable.
Experience in designing and facilitating learning and development programmes (for UN staff) is desirable.
Experience in guiding on performance management processes is desirable.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required; knowledge of French is desirable. Knowledge of another official UN language is an advantage.
Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.
This job opening is advertised to fill a temporarily vacant position during the absence of the regular incumbent until 30 August 2023. The regular incumbent is entitled to return to this position at the expiry of the temporary vacancy period. If the regular incumbent exercises the right to return, the appointment or temporary assignment, or promotion of the candidate selected for this job opening will not be renewed or extended.
If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.
While this temporary job opening may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.
This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.
Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.
Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as “retirement.” Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.
Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Staff members who were granted a fixed-term, continuing or permanent appointment as a result of having passed a predecessor test recognized by the Office of Human Resources Management, and who have continuously held such appointments, are not required to take the new test. Having passed the Administrative Support Assessment Test [in English] at the United Nations Headquarters or one of the United Nations Offices Away from Headquarters (OAHs) may be accepted in lieu of the GGST.
This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.
The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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