Program Manager- (Child Protection and Education)

Job Description

Level 3:  The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.




The Education and Child Protection Program Manager will work with a number of partners mainly the Somali Regional Education Bureau, regional Children and Women affairs, national and regional education clusters, UNICEF, SCI, and other local and international NGOs that will be involved in program implementation. S/he is responsible for the development, management, planning, implementation, and monitoring of the Education and Child Protection program implemented under the Gode Field Office. S/he is also in charge of managing overall program implementation through results-based monitoring, evaluation, and quality assurance mechanisms.


The Programme Manager is accountable for budget management across the multiple awards implemented under the jurisdiction of the Field Office.  S/he is also accountable for partner management and coordination, which includes development through capacity building, monitoring, and supportive supervision.


The position Holder will be responsible to Co-chair the Education cluster and representing SCI in the protection clusters happening at the sub-national or Regional level. S/he will coordinate with other Education and CP program managers to gather or share important updates.

The role holder supports the Field Office Manager, in facilitating key relationships between various teams at all levels, particularly Head of Field Offices, Education and CP Program Managers in other Field Offices, National Sr. Program Managers, and other units both at different levels (MEAL, PDQI, HR and Safeguarding, Finance, Supply chain, Communications and advocacy, Awards and Partnership, and Safety & Security).

Performs other related tasks as required and as assigned by his/her immediate line manager, Area Director, or Head of Program Operations.



Field Offices in the Area: Jigjiga, Gode and Dollo-Ado FO and Moyale Project Office

Reports to: Head of Field Office – Gode

Staff reporting to this post: Education Managers, Child Protection managers/or Coordinator



Program oversight and management

Develops a feasible program implementation plan and budget and lead delivery on time, budget, and quality

Comply with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
Ensure that the program is implemented in ways that are responsive to the targeted communities and children, in line with the education and Child protection thematic strategic plan; Save the Children’s principles, values and compliance procedures.
Identify critical issues in the implementation of  program to initiate actions to address them.
Monitor outcomes and identify challenges and lessons learned from the implementation of the programme to help develop strategic insights to enable better decisions.
·       Initiate and facilitate changes and improvements on implementation approaches and strategies of the programme.
·       Work closely with other key personnel to ensure efficient and effective linkages with the Somali Regional government line Bureaus, key regional education and Child protection institutions and Woreda-level counterparts.
Lead the development of quarterly, bi-annual and annual work plans and performance reports for their program
Ensure the effective use of program resources in compliance with donor regulations and SC policies.
Provide technical leadership to field staff (Coordinator, Officers, Social/case workers, and Community facilitators) and share best practices and methodologies.
In close coordination with the PDQI Education and Protection team, support program development and implementation of best practices.

Budget management

Serve as overall budget holder for the Education and Child protection portfolio implemented under Gode  Field Office (Active projects now: ECW, NORAD FGM, NORAD Education resilience
Prepare and compile annual plans, budgets, quarterly and annual reports for the programme based on donors, government other stakeholder’s requirements.
Ensure that program budgets are managed through rigorous budget and finance monitoring practices with participation of all key functions and program team
Ensure that budgets are spent and charged to their respective budget heads and awards by diligently reviewing the financial reports regularly/ at least monthly and bringing to the timely attention of the Area Manager, Finance Manager and Awards Focals.
Efficiently and successfully manage the award cycle by putting in place robust mechanisms to start, implement and close awards in line with donor as well as Save the Children’s policies
Ensure that awards are managed as per Save the Children’s and donors’ requirements including the quality and timely submission of reports
Make periodic programme and budget revisions as required.
Ensure effective and efficient utilization of programme budget and other resources for the intended purpose.
Ensure that partner finance planning and reports are in line with the project agreement and requirements from donors and governments.
Facilitate communication and interaction between implementing partners and SC finance team
Ensure that plans are implemented as per agreed and approved budgets.
Oversee effective functioning of supply chain systems to procure, store and distribute stock, supplies and services for the timely delivery of response objectives

Monitoring, evaluation, and quality assurance

In coordination with Education, Protection, and MEAL technical Advisors, design results-based monitoring and evaluation process for the programme.
Work with CO MEAL and National Level Sr. program managers to oversee institutionalisation of MEAL systems to ensure timely and effective delivery of programme/projects activities and outputs as well as appropriate accountability to donors, communities and children
Regularly follow-up and monitor the programme to ensure proper and efficient implementation.
Plan and facilitate regular scheduled reviews of projects with partners and stakeholders.
Coordinate and facilitate assessments and evaluations.
Manage knowledge and experiences from the learning process and replicate good practices.
Ensure the proper utilization and use of monitoring and evaluation systems are put in place.
In coordination with the program team and CO technical advisors, ensure the preparation of timely program and donor reports on project activities in compliance with internal SC requirements and any relevant external donor requirements.
Ensure that the core humanitarian standards are maintained in accordance with the Sphere Charter and Red Cross Code of Conduct.

People Management and Development

Plan, identify and resource appropriate and effective structure & staffing needs for the program implementation and suggest changes as necessary.
Ensure Program staff understand and carry out their duties in accordance with donor requirements, humanitarian principles, core values and the Code of Conduct.
Oversee the delivery of capacity building plans to develop the requisite operational competencies.
Supervise, coach and mentor the program team and other operations staffs
Ensure that the program team possesses the required competencies during recruitment or thereafter – including the revision and/or inclusion into their JDs and performance objectives
Enhance staff performance through mutually agreed performance management plans, clarity of individual and collective roles and responsibilities; ensure a robust process of performance monitoring, learning & development initiatives and timely management actions
Promote an inspiring and motivating working environment through teamwork, delegation and the team building initiatives
Promote and ensure a culture that respects and promotes collaboration, diversity, inclusion and staff recognition.

Partner management and capacity building

Work closely with implementing partners in the course of programme planning, implementation and preparation of periodic completion of reports, annual and quarterly programme budgets and expenditures.
Maintain regular communication and interaction with partners to facilitate and promote learning and information sharing.
As part of the localization agenda, ensure collaboration with local partners to ensure delivery of humanitarian responses effectively and efficiently and in timely manner. Provide inputs in identification, selection and verification of local partner and consortium partner for humanitarian responses
Ensure strong monitoring, evaluation and accountability mechanisms are in place.
Provide technical support to partners in the course of project implementation.
Identify critical issues in the implementation of the programme and take the necessary actions to address problems and constraints.
Undertake regular supportive supervision and (joint) monitoring to ensure proper and efficient implementation of the programmer

Documentation and Learning

Ensure proper documentation of experiences and lessons (including pictures and video documentation) learned in the course of program implementation.
Organize and properly maintain database and information related to the program.
Facilitate and participate in studies and reviews related to the program.
Facilitate and ensure dissemination of information and study/reviews.
Provide information/inputs to be used for SC information and communication materials.

SKILLS AND BEHAVIOURS (our Values in Practice)


Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary capacity to improve performance and applying appropriate measures when results are not achieved.


Sets ambitious and challenging goals for himself/herself (and their team).
Takes responsibility for his/her own personal actions and encourages others to do the same.
Widely shares his/her personal vision for Save the Children, engages and motivates others
Future-orientated, thinks strategically


Builds and maintains effective relationships, his/her team, colleagues, members and external partners and supporters
Values diversity, sees it as a source of competitive strength.
Approachable, good listener, easy to talk to.


Develops and encourages new and innovative solutions.
Willing to take disciplined risk


Honest, encourages openness and transparency.


Job Requirements


BA/B.Sc degree in an area of education or equivalent in development studies preferably an MSc/MA/MEng level in relevant areas of social development or equivalent
Minimum of 10 years of related work experience in managing humanitarian and/or recovery programs

Previous experience of managing a large multi-sector, multi-national team or professionals
Previous experience of programme management across multiple locations

Highly developed interpersonal and communication skills including influencing, negotiation and coaching
Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
Strong results orientation, with the ability to challenge existing mind sets
Experience of working successfully with senior managers in other parts of own organization or partner organizations to deliver major change
Experience of successfully implementing changes to processes to improve and monitor quality standards and impact achieved
Experience of managing and shaping programmes to deliver greater efficiency and effectiveness, and of strengthening implementation of financial control processes
Solid budgeting skills and knowledge of key donor regulations
Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
Ability to present complex information in a succinct and compelling manner
Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
Fluency in Somali language required
Fluency in English, both verbal and written, required
Commitment to Save the Children values.

Application Information:
Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations.
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

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