Senior External Training Officer

April 5, 2023 No Comments

Job Description

EthSwitch is the National Switch owned by all banks (private and public) operating in Ethiopia, the National Bank of Ethiopia and some MFIs. EthSwitch has been established mainly to Create Interoperability between financial and payment service providers, develop & Institute Domestic Payment Scheme, and provide Shared Infrastructure/Platforms to Financial Institutes.  The mission of the Company is ’’Making Payments Simple and Affordable’’, and its Vision is ‘’To be best in class Payment Network in Africa by 2035’’
The Senior External Training Officer is responsible to prepare short, medium and long-range training plans and programs to external clients including member Banks, and other pertinent stakeholders and takes part in implementation upon approval. S/he is also responsible for identifying training needs, designing and coordinating client training programs, monitoring/evaluating training conducted to clients and increasing clients’ awareness on new and existing products.

Job Requirements

BA/MBA/MA degree in Management, , Human Resources Management or related fields of study
4/2 years of relevant work experience
Competence in MS Office and Human relations
Required Number 1 (One)


 Experience of coordinating, developing & delivering training programmes for new and existing clients/organizations, ability to train people in a technological field;
Experience of partnership working to develop, agree and deliver training, experience of communicating at all levels, knowledge of web-based learning platforms and modern training techniques;
  Excellent interpersonal skills and facilitating skills with the ability to explain technical terms using simple language and ability to report writing;
Planning, presentation, and time skills. Ability to develop training materials, manuals and other training resources & proven experience as technical trainer;
 Experience in designing technical course content, ability to address training needs with complete courses and maintaining training materials;
  Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate);
  Experience of the FinTech/Banking industry, strong command of the English language, both spoken and written and Good IT skills is desirable;
Additional education in IT, Computer related field and certification is a plus.

Qualified candidates are invited to submit their application with non-returnable CV, Cover Letter and Supporting Documents from April 5- 15 2023 between 8:00 A.M and 5:00 P.M from Monday to Friday and from 8:00 A.M to 12:00 P.M on Saturday to the address provided below or E-mail it at clearly stating the position title on the subject line. Applications from qualified women are encouraged.
EthSwitch S.C.
Location: Kazanchis Super Market Area (Opposite to Zemen Bank), Nega City Mall – 4th Floor, Room No 410; Addis Ababa. Only short-listed applicants will be contacted by phone.

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