Level 3 – The responsibilities of the post may require the post holder to have regular contact with or access to children or young people
The MEAL coordinator role will provide essential support to Save the Children’s programs by supporting leadership and management, roll-out of the MEAL system and building capacity at the field level to deliver against SCI’s Minimum Operating Standards in his/her respective Field office. He/She will build systems and staff capacity to ensure that SCI programs are of high quality to beneficiaries and donors and that learning is institutionalized for program improvements. This position will be responsible for a specific geographic location/s under the Field office, as per the CO structure.
SCOPE OF ROLE:
Reports to: Jigjiga FOM (Direct Report ) and East area MEAL Manager (Dotted Report )
Staff directly reporting to this post: FO Project-Based MEAL Officer
KEY AREAS OF RESPONSIBILITIES:
Management and Leadership
Provide overall supervision and leadership on the MEAL functions and strategy delivery at Field office level
Prove supervision, mentorship and professional development to MEAL staff in the field office so that staffs have the required capacity and enthusiasm to undertake their responsibilities
Be the key link among the MEAL team & Field office-level operations team.
Ensure MEAL evidences (IPTT, project performance/action trackers, etc) are used for management decision-making and continuous performance improvement and be part of the field office level management team members/
MEAL System Development and Management
Undertake responsibilities for the roll-out of the MEAL system in specified field office.
Ensure that MEAL Team, field operations and project staff understand the various steps and tools for the MEAL system and that this is used consistently across projects/areas.
Ensure programmes/projects are using Quality Benchmarks as part of their day to day implementation and quality monitoring practices
Support on the roll-out of standardized monitoring tools and methodologies as required by the MEAL and field level teams.
Ensure every project has at least 30% engagement (level of effort- LoE) by respective MEAL personnel.
Ensure functional accountability mechanisms are in place as the four pillar of accountability (Information sharing, participation, establishing and implementing Compliant and Feedback Mechanisms (CFM), and staff capacity building.
Ensure that regular monitoring/MEAL reports are received and communicated effectively to Area MEAL Manager, FOM and other relevant bodies in the national office.
Ensure periodic report are as per the standard quality, standard template, time frame and communicated accordingly
Ensure communities and children know their rights and entitlements, have access to project information and participate in decisions that affect them
Ensure communities and children have access to safe and responsive mechanisms to handle their complaints and feedback.
Learning and Knowledge Management
Lead the implementation of LKM framework in the field office and support there is a functional LKM system and capacity in the FO.
Support programmes in the identification of learning objectives and evidence gaps.
In close collaboration with program team facilitate in generating, storing and sharing knowledge (most significant change story, meta-analysis, research/evaluation summary reports, etc).
Ensure utilization of learning and knowledge generated in decision making and programme improvement (maintain up to date Field office action tracker and monitor the utilization and application)
Technical Support and Capacity Building
Undertake continuous staff capacity assessment and develop capacity-building plans
Provide training and capacity building for staff as required
Ensure relevant staff received proper orientations, inductions, and training to help them deliver their MEAL responsibilities
Sets standard and agreed performance objectives for all direct reports
Conducts at least 6 One-to-ones on monitoring meetings in a year and have documents as evidence
Conducts midterm performance review at midyear for direct reports
Conducts end-line performance evaluation for direct reports, and documents and submits to HR
Program design, research, evaluations, assessments and other studies
Follow up FO/Themes periodically assess and update changes in children’s needs (especially deprived children)
Ensure evaluations are undertaken as per the threshold and FO maintains up-to-date evaluation trackers to monitor delivery and action planning
Lead/participate in project/program baseline, evaluations, research and assessment activities in his/her areas of jurisdiction
SKILLS AND BEHAVIOURS (our Values in Practice)
Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
Widely shares their personal vision for Save the Children, engages and motivates others
Future orientated, thinks strategically
Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
Values diversity, sees it as a source of competitive strength
Approachable, good listener, easy to talk to
Develops and encourages new and innovative solutions
Willing to take disciplined risks
Honest, encourages openness and transparency
KEY COMPETENCIES (Save the Children competency framework – to Skilled level)
1. Leading and inspiring others
2. Delivering Results
3. Developing Self and Others
4. Problem-Solving and decision making
5. Innovating and adapting
6. Applying Technical & Professional Expertise
7. Working effectively with others
8. Communicating with Impact
QUALIFICATIONS AND EXPERIENCE
BSc/BA/ MSc/MA degree in an area of statistics, economics, social science or equivalent. MA/MSc preferred
Minimum of five years, and three years NGO management experience in a MEAL role in both emergency and development contexts, preferably with solid experience in more than one of the following priority sectors: education, protection, rights governance, HIV/AIDs, health and nutrition, and emergencies
Direct experience of rolling out and managing MEAL systems and of working on all aspects of MEAL
Demonstrated commitment to building staff capacity, skills in training and capacity building
Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
SKILLS AND ABILITIES
Highly developed interpersonal and communication skills including influencing, negotiation and coaching
Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
Strong results orientation, with the ability to challenge existing mindsets
Ability to present complex information in a succinct and compelling manner
Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
Fluency in English, and other national/local languages both verbal and written essential
Commitment to Save the Children values
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